What multi-CMS support looks like at Nexcess

Maybe most of your clients are on WordPress. Then a WooCommerce store gets added to the mix and somewhere along the way, Magento shows up. Before long, you’re supporting several environments at once.

That’s usually where the “one hosting provider” idea gets tested. Here’s what multi-CMS support looks like at Nexcess:

WordPress and WooCommerce

If your client portfolio includes WordPress and WooCommerce sites, you’re working with the same team and the same escalation path across both.

Managed WordPress hosting includes server-level caching, automatic core updates, staging environments, and support that goes beyond server health checks.

Our WooCommerce hosting runs on the same managed platform as our WordPress hosting, optimized for ecommerce because that’s our specialty. A flash sale, product launch, or checkout surge puts more pressure on a site than a typical content build, so we’ve tuned the environment for that traffic profile. Stores get the benefit directly, but even WordPress sites without a checkout run faster on the same optimizations.

Magento

Our team works with Magento every day. It’s straightforward until a store gets bigger, traffic increases, or performance issues need investigation.

We offer dedicated Magento hosting with environments optimized for Adobe Commerce workloads. That includes support for large catalogs, complex product data, and busy stores.

Shopware

Nexcess has been the hosting partner behind some of the largest Magento stores in the market. We’re bringing that depth to Shopware, and we’re approaching it the same way. 

When you’re managing clients on Shopware, you’ll have one team to work with, fixed costs, direct access to engineers who know the platform, and clear accountability when issues need to be resolved.

The environment includes autoscaling, one-click deployments, bundled CDN, and support for PCI-DSS, HIPAA, and SOC 2 requirements.

Shopware hosting is expected to be available in late July 2026.

Custom builds and non-standard environments

Then there’s the stuff that doesn’t fit neatly into a CMS category, like a headless build or an environment that’s been modified so many times it barely resembles the original platform.

We also support custom PHP applications, so you have one place to go for escalation, whether the client is using WordPress, Magento, WooCommerce, or something more customized.

Our team works with what’s actually running in the environment, which means you’re not juggling different support relationships across your portfolio.

What this means for your support model 

When something breaks on a WooCommerce checkout at 9pm, you call one number. The support team already knows the environment, already knows it’s WooCommerce, and can start troubleshooting right away.

The same goes for everything else you’re managing. Whether it’s a Magento issue during a product catalog import, a WordPress site slowing down during a campaign, or a custom build with an unusual configuration, you’re working with one team instead of bouncing between providers.

If you’re ready to consolidate your hosting relationships and want to understand what the migration process looks like for a mixed portfolio, talk to our agency team.