Sean Mason

Sean Mason is CX Senior Supervisor of Migrations at Nexcess, where he leads teams that help guide customers from planning and assessment to go-live. With more than a decade of migration experience, Sean helps customers prepare for testing, understand their responsibilities, and address potential issues before go-live. His work often supports ecommerce projects where uptime, payment security, site functionality, and search visibility are critical. Sean’s background in team leadership, project management, and customer experience helps him keep complex migrations organized and ensure the right people are involved at each stage.